class members

WEN Hair Care Products Canadian Class Action


CONSUMER LAW GROUP has launched a Canada-wide class action lawsuit against Guthy-Renker Canada Corp., Guthy-Renker LLC and WEN by Chaz Dean, Inc. for damages relating to WEN Hair Care Products on behalf of individuals who have suffered serious side effects after using the products, including:

• significant hair loss, stunted hair growth, hair breakage, brittle, limp and/or lifeless hair; and

• dermatitis, eczema, blistering, rash, scabbing, peeling, reddening and swelling, sore, tender, and/or irritated scalp, itchiness, redness.

WEN Hair Care Products are sold predominantly through celebrity-driven infomercials, as well as through other outlets, including Sephora, Amazon and As Seen on TV. They are marketed as a lather-free alternative to regular hair products that provide “fuller, stronger, healthier-looking hair”. To the contrary, the class action alleges that these are false and misleading statements, and further, the Defendants failed to provide adequate warning regarding the serious risks and negative side effects associated with the use of their WEN Hair Care Products.

The Wen Hair Care Products at issue in this lawsuit include all fragrances and variations of: Cleansing Conditioner, Re-Moist Mask, Treatment Mist Duo, Treatment Oil, SIXTHIRTEEN Ultra Nourishing Cleansing Treatment, Re Moist Intensive Hair Treatment, Styling Crème, Anti-Frizz Styling Crème, Nourishing Mousse, Volumizing Treatment Spray, Replenishing Treatment Mist, Defining Paste, Straightening Smoothing Gloss, Smoothing Glossing Serum, Glossing Shine Serum, Finishing Treatment Crème, Volumizing Root Lift, Texturizing Spray, Detangling Treatment Spray, Men Control Texture, Men Hair and Body Oil, Bath, Body and Hair Oil, and Texture Balm.

The United States Food and Drug Administration (the “U.S. FDA”) has already investigated claims of hair loss and numerous complaints have been made by consumers all over the internet. In fact, there were 1,386 adverse events reported to the U.S. FDA by November 15, 2016. Despite notice and knowledge of the problems caused by WEN Hair Care Products, they nonetheless fail to advise consumers of the serious risks associated to them and continue to mislead consumers about their safety. Moreover, WEN Hair Care Products have not been recalled, nor have customers been offered proper compensation for their damages.

If you or someone you know has suffered serious side effects from using WEN Hair Care Products, and you wish more information on potential compensation or to be kept advised of the status of the WEN Hair Care Products Class Action or any resulting compensation thereof in Canada, Ontario or Quebec, please provide your contact information to our law firm using the form below.

IF YOU WISH TO JOIN THE CLASS ACTION OR TO SIMPLY GET MORE INFORMATION, PLEASE COMPLETE THE FORM BELOW. Please note that providing your information creates no financial obligation for you. You are not charged any fee or cost for joining this class action. Our law firm is paid a contingency fee from the compensation recovered, only if the class action is successful. All information contained in this transmission is confidential and Consumer Law Group agrees to protect this information against unauthorized use, publication or disclosure.

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