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RIM BlackBerry Outage National Class Action

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CONSUMER LAW GROUP has launched a national class action lawsuit against Blackberry Limited (formerly Research in Motion) on behalf of consumers who had a BlackBerry smartphone and who paid for a monthly data plan, but were unable to access their email, BlackBerry Messenger service (“BBM”), and/or internet for the period of October 11 to 14, 2011.

The class action involves Blackberry's failure to take action to either directly compensate BlackBerry users or to indirectly compensate BlackBerry users by arranging for wireless service providers to refunds their customers and to take full responsibility for these damages.

Blackberry is responsible for BlackBerry users’ loss of email, BBM, and/or internet service for approximately one (1) and a half (1/2) days, and yet it has not compensated consumers on a prorated basis for such loss of use.

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The class action lawsuit identifies the group of affected persons as:

• all residents in Canada who have a BlackBerry smartphone and who pay for a monthly data plan but were unable to access their email, BlackBerry Messenger service (“BBM”), and/or internet for the period of October 11 to 14, 2011, or any other group to be determined by the Court;

Alternately (or as a subclass)

• all residents in Quebec who have a BlackBerry smartphone and who pay for a monthly data plan but were unable to access their email, BlackBerry Messenger service (“BBM”), and/or internet for the period of October 11 to 14, 2011, or any other group to be determined by the Court;

If you or someone you know has a BlackBerry smartphone and you wish more information on potential compensation or to be kept advised of the status of the RIM BlackBerry Outage Class Action litigation or any resulting compensation resulting from the RIM BlackBerry Outage Class Action Lawsuit in Canada, Quebec or Ontario, please provide your contact information to our law firm using the below form.

IF YOU WISH TO JOIN THE CLASS ACTION OR TO SIMPLY GET MORE INFORMATION, PLEASE COMPLETE THE FORM BELOW. Please note that providing your information creates no financial obligation for you. You are not charged any fee or cost for joining this class action. Our law firm is paid a contingency fee from the compensation recovered, only if the class action is successful. All information contained in this transmission is confidential and Consumer Law Group agrees to protect this information against unauthorized use, publication or disclosure.


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RIM BlackBerry Outage National Class Action
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Disclaimer: The Consumer Law Group website is not intended to create an attorney-client relationship between you and the firm. By submitting your information to us, you are not creating an attorney-client relationship with the firm, although the information will be kept confidential. An attorney-client relationship may be formed only after we check for conflicts of interest and the firm and you sign a mandate agreement. The firm may contact you about your legal claim to discuss representation options. Because of the volume of e-mails, we cannot promise to respond to every submission.

In any class action lawsuit, it is the court that approves who will be eligible for participation in the class. If you feel you may qualify for damages or remedies that might be awarded in this class action litigation, we request you fill out the above form to help us determine if you are a legitimate member of the class or to make sure you get any court mailings about the case. However, the return of the above form does not guarantee you any type of compensation.


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